CarTune Ponsonby Ltd / Automotive servicing, repairs and mechanics in Ponsonby

Is CarTune Ponsonby Ltd your business?
  • 13%
    "GET A SECOND OPINION
    Went to CarTune Ponsonby for a WOF in the weekend. Got failed on breaks, shocks.. (the list goes on). My partner is a mechanic and takes care of my car so I was quite shocked. We ended up taking it to a VTNZ straight after where it passed without any problems even being noted for next time..

    Looks like I know how they afford to rent a space in central Ponsonby."

    Rating by: Alana  |  Rating posted: 16th Dec, 2013  |  Contact: Can't recall  |  Job date: Dec, 2013
    Communication: 50%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    16th Dec, 2013More details…
  • 0%
    "BAD BAD BAD!! These guys serviced my car and it left the workshop in worse condition!!"
    Rating by: Dane  |  Rating posted: 28th Jun, 2013  |  Contact: Head mechanic  |  Job date: Jan, 2013
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    28th Jun, 2013More details…
  • 100%
    "I am always skeptical of these types of online reviews, because I always think the owners put good reviews up to bump up their rating. HOWEVER, i am a legit customer who has used cartune for the past 3 years and we have always had good experiences with cartune, professional, well priced, excellent service, good work, no complaints. whenever we take the car in we get it back when they say they\'ll have it done, always. We took our car to fredco on union street recently (only because our insurance company said to take it there, and because its closer than cartune, but not by much) and they took 3 DAYS of mucking around and lying ((ie. telling us the part was coming and due at so and so a time, and then ended up waiting 3 DAYS for them to get it sorted), we know that a part takes 3-4 hours to come by courier, NOT 3 DAYS!!! Then they had the cheek to say \'oh your WOF is due next week\', sorry folks we sure aint bringing our car to you ever again! I tell you, it made us appreciate Cartune more. Love cartune. From a legit customer."
    Rating by: Irene  |  Rating posted: 15th Feb, 2013  |  Contact: Craig   |  Job date: Feb, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Feb, 2013More details…
  • 98%
    "A good company, helpful and full explanation on work carried out, job quoted before undertaking work and communication excellent.
    I will use this company again and recommend them.

    Jeremy Volvo"

    Rating by: Jeremy  |  Rating posted: 4th Feb, 2013  |  Contact: Craig  |  Job date: Dec, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    4th Feb, 2013More details…
  • 100%
    "I have been a customer of CarTune Ponsonby since 2008/9 & have never had any problems with their great workmanship & customer service.
    I would recommend any female to CarTune Ponsonby who will treat you with respect & not rip you off!
    I have dealt with other mechanic & a so-called elite company like CCS in Newmarket, got completely ripped-off went as far as MTA, they are definitely a \"cow-boy outfit\".
    Craig & his team are the BEST, will always source the cheapest price for you, give you options & advice, complete the work in stated time (or earlier) & friendly helpful people. I can trust CarTune Ponsonby and never have to think twice. Highly recommend them to anyone!
    "
    Rating by: Juanita  |  Rating posted: 24th May, 2012  |  Contact: Craig  |  Job date: Apr, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th May, 2012More details…
  • 90%
    "They guys at car tune had a one in a million foul up with my car which was compounded when one of their sub trades let them down very badly and billed them (and me) for work that had not actually done. My car was off the road for a month but Craig not only covered the cost of a rental for me but only charged me for the original work that was to be done by the subbie once he was sure that they had done it right and not for any of their labour during this time. As a non mechanical type he could have pulled the wool over my eyes and hit me up for a big bill but the is a top mechanic and a very ethical bloke to boot. Have recommended them to everyone I know."
    Rating by: Gary  |  Rating posted: 18th Jul, 2010  |  Contact: Craig  |  Job date: Jul, 2010
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    18th Jul, 2010More details…
  • 100%
    "Great service all around, I requested they look for a problem regarding the transmission that I had noticed and asked for a flush, they came back to me and said it the fluid was clean and there was no need for a flush, extremely honest. Had to also get the cambelt done all for a reasonable price. Overall very happy with every aspect of the business"
    Rating by: James  |  Rating posted: 15th Jun, 2010  |  Contact: Craig  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Jun, 2010More details…
  • 23%
    "Craig was god to deal with. They sent the head out for repair after a internal water leak. reassembled and was running on 3 cyclenders. decided the timing belt was wrong so disassebmled it. another 3 hours and didnt get car that night as promised. was not charged for the extra work. problem was not timing belft. someone had dropped a plug so it was bent and not sparking. the carburettor was assempbled incorrectly. cold starting it stalled unless kept foot down. revs about 500. when hot it shot up to over 2000rpm. had vacuum hoses around the wrong way. they ficed that. the auto choke has never beenright since. they had the car for another week trying to get it right - letting it go cold overnight. i gave up in the end. its still bad. craig seemed good but the guys doing the work were not. i am keeping away in future."
    Rating by: Alan  |  Rating posted: 24th Feb, 2009  |  Contact: Craig  |  Job date: Apr, 2008
    Communication: 40%  |  Quality: 10%  |  Reliability: 10%  |  Value: 30%
    24th Feb, 2009More details…
  • 95%
    (no comment)
    Rating by: Aaron  |  Rating posted: 28th Oct, 2008  |  Contact: Dunno  |  Job date: Oct, 2008
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    28th Oct, 2008More details…
  • 100%
    "Craig diagnosed my problem pretty quickly - replaced my fan belt and fixed the problem which was causing it to come off - something the Renault dealer had not managed to do on previous occasions. This is the second time I have dealt with them and from now on will also use them for my yearly service and recommend to everyone I know. They are customer focussed - and open at weekends, which is a definite plus. Thanks guys."
    Rating by: Sybil  |  Rating posted: 15th Sep, 2008  |  Contact: Craig  |  Job date: Sep, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Sep, 2008More details…
  • 95%
    "Have taken my car back a few times to Cartune in Ponsonby, and they have been more than helpful and reasonably priced. The guy manager Craig is easy to deal with, pretty reasonable and they do a fair job for the price."
    Rating by: Kim  |  Rating posted: 15th Jun, 2008  |  Contact: Craig  |  Job date: Dec, 2007
    Communication: 100%  |  Quality: 80%  |  Reliability: 100%  |  Value: 100%
    15th Jun, 2008More details…
  • 100%
    "This relates to the Cartune Ponsonby operation. I believe there is no connection with Glenfield. I have had several cars serviced by Cartune Ponsonby over the past few years and always found them to be first rate. Job finished on time, on quote and no issues. Highly recommended."
    Rating by: Tony  |  Rating posted: 4th Feb, 2008  |  Contact: Craig  |  Job date: Feb, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Feb, 2008More details…

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