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Drummond Flooring / Remuera

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  • 88%
    "I'm so pleased with the vinyl laying Mark did in our toilet. He understood what needed to be done and had all the gear in his van to get on with the job."
    Rating by: Linda  |  Rating posted: 5th Aug, 2020  |  Contact: Mark Drummond  |  Job date: Aug, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 50%
    Linda5th Aug, 2020More details…
  • 100%
    "Mark has done many properties for me and he is the most professional trades person I have had the pleasure of working with. He is on time, he is a fantastic communicator and his work is exceptional. I can not
    rate any trades person higher!. I will continue to use Mark and I would highly recommend Drummond flooring
    to anyone wanting a professional finish.
    Rating by: Donna  |  Rating posted: 19th Aug, 2015  |  Contact: Donna Matenga   |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Donna19th Aug, 2015More details…
  • 0%
    "Absolutely shocking. I have never come across someone so unprofessional and rude. Mark turned up in a foul mood, was incredibly grumpy and made me feel very uncomfortable. He walked off the job and left me high and dry with no one to do the work and only 3 days until I moved into the house with my child. He arrived with the wrong vinyl, which he should have checked when he received it. But of course, to Mark, it was not his problem or his fault. He complained that there was "**** everywhere" in my house (there wasn't!), he ranted and raved about the fact that there was a carpet layer there, who was nowhere near him, on a completely different floor and finished laying the carpet. He brought his young daughter with him and snapped at her the whole time as well. He then decided he wasn't going to do the job and walked off with no reasoning and no conversation about when he might be able to complete it before I moved in. He is rude, nasty, grumpy, unprofessional and caused me a massive stress. I ended up having to remove the vinyl myself. As a solo mother working full time, I found the whole situation very distressing and would never ever use Mark again. I have also advised all of my friends of his poor service and disgusting attitude. Do not give him your business, he does not deserve it."
    Rating by: Emma  |  Rating posted: 19th Aug, 2015  |  Contact: Mark Drummond  |  Job date: Aug, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Emma19th Aug, 2015More details…
  • 100%
    "I have used Mark a number of times his work is always top notch, he arrives on time and completes the job quickly without comprimise of quality. Small and large jobs are handled with ease, his van is packed with all the right gear, no leaving the job for small things."
    Rating by: Paul  |  Rating posted: 12th Dec, 2011  |  Contact: Mark Drummond  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paul12th Dec, 2011More details…
  • 93%
    "Mark Drummond really went the extra mile to accommodate my job, which had to be re-scheduled due to the vinyl being delayed due to a train derailment. He went out of his way to get the job completed and was extremely knowledgeable and efficient. He even came to my house on a Saturday to measure for the quote which was greatly appreciated as I work full-time and cannot easily get home during normal business hours. I would thoroughly recommend Mark\'s manner, efficiency and workmanship."
    Rating by: Carolyn  |  Rating posted: 5th Sep, 2011  |  Contact: Mark Drummond  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    Carolyn5th Sep, 2011More details…
  • 80%
    "Had vinyl put into the kitchen area. Unfortunately the doors that had to be taken off were chipped at the top and bottom, and there was paint chipped off a few of the bottom cupboards. It is an old house and tradespeople obviously don\'t feel they need to take as much care as with more upmarket houses. The floor looks great though and I was very glad when the job was over. "
    Rating by: Josephine  |  Rating posted: 14th Nov, 2010  |  Contact: Mark  |  Job date: Oct, 2010
    Communication: 90%  |  Quality: 60%  |  Reliability: 100%  |  Value: 70%
    Josephine14th Nov, 2010More details…
  • 100%
    "I have had Dummond flooring lay vinyl for me and have found them superb. Very effficent and reliable. Workmanship 2nd to none.
    Marks advice was very helpful and the end result exceeded all expectations. I have no hesitation in recommending Drummond flooring to any one. Excellant job.
    Rating by: Dwayne  |  Rating posted: 30th Aug, 2010  |  Contact: Mark  |  Job date: Aug, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dwayne30th Aug, 2010More details…
  • 100%
    "Drummond flooring do all the vinyl installation for Flooring Direct Limited. Below is the latest customer referral.

    Dear Bruce and Steph,

    I am delighted to say that it has been a pleasure dealing with your company for the purchase and laying of the Tarkett Woodgrain vinyl flooring covering at my home in Howick. The vinyl looks fantastic and just what I was expecting.

    The installation carried out by your layer Mark is supreme, and he has bettered my expectations in finishing detail.

    Thank you to all concerned for a prompt, hassle-free and professional transaction.

    Please feel free to use this as a reference.

    Yours faithfully,


    Rating by: Jared  |  Rating posted: 13th Jun, 2010  |  Contact: Mark  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jared13th Jun, 2010More details…
  • 100%
    "Mark has completed a number of jobs for us and is highly profession, holds great communication skills, is always on time and is the most techinically skilled vinyl installer I\'ve ever used. I would recommend him for any vinyl job and personally would not use anyone else."
    Rating by: Lorne  |  Rating posted: 30th May, 2010  |  Contact: Mark Drummond  |  Job date: Apr, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lorne30th May, 2010More details…
  • 90%
    "Mark & Roy laid commercial vinyl in the kitchen/laundry/bathroom/toilet of my rental property (total 20sqm). The job was great - certainly done with professionalism and complete know-how. My only gripe is pricing. I paid $800 + GST for around 3 hours work (I'd supplied the vinyl) which seems very much on the high side to me. Admittedly I had agreed in advance to pay $750-800 + GST as a 'worst case' scenario, but I was super prepared making this job as easy as it could have been and got charged the full whack. Otherwise happy."
    Rating by: Gavan  |  Rating posted: 27th Jan, 2009  |  Contact: Mark & Roy  |  Job date: Jan, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 60%
    Gavan27th Jan, 2009More details…
  • 100%
    "I found Mark to be very polite, and showed real concern for how the job should be done to ensure that I was satisfied.
    The whole experience was very professional and you can see that he is an experienced tradesperson.
    I understand that 89% of his work is repeat business, and to me that speaks volumes
    I have no hesitation in recommending him
    Rating by: Roy  |  Rating posted: 17th Dec, 2007  |  Contact: Mrs Alison Drummond  |  Job date: Nov, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Roy17th Dec, 2007More details…
  • 0%
    "Apalling service (lack of) - the owner/operator hung up the phone in my ear!
    I had used this firm on a previous occasion, with a satisfactory result. Something has certainly changed for the worse tho! I called over a week ago and left my request & contact details. Over a week later and still no response, I called again and received a very disinterested non-apologetic reply. After being asked to reitterate the entire request again, I suggested they might check their records as I'd already given all the info. The response was "go somewhere else then" immediately followed by disconnection!

    Mark is a nasty rude person without even an elementary understanding of 'customer service' - he doesn't deserve my business or yours.
    Rating by: Karen  |  Rating posted: 19th Nov, 2007  |  Contact: Mark  |  Job date: Nov, 2007
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Karen19th Nov, 2007More details…

Unauthenticated ratings (2)

  • 100%
    "I use Mark Drummond regularly for all of my vinyl replacement/repair jobs. Mark has just completed a commercial vinyl replacement to a 3 story commercial premises in panmure, i am extremely happy with the job completed"
    Rating by: Karen  |  Rating posted: 1st Sep, 2010  |  Contact: Mark  |  Job date: Aug, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Karen, 1st Sep, 2010More details…
  • 93%
    "Prompt helpful attendance and very good result. Very pleased."
    Rating by: Karen  |  Rating posted: 26th Aug, 2010  |  Contact: Mark Drummond  |  Job date: Aug, 2010
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Karen, 26th Aug, 2010More details…

Phone number

Physical address
2 Ngapuhi Road,

Categories we service
Floors Contractors

Areas we service
Remuera, Auckland City and Suburbs