• 100%
    "We have used the West Auckland branch twice to clean our cream sofa. Having three small children, a cat and a large dog it gets pretty grubby! The first time we used them we were thrilled with the results - looked just like new even though it's 6 years old. The second time we were pretty happy but when it dried there was the odd mark still there. I phoned Jae and they sent the man back out at no extra cost to us to make sure the job was done to our satisfaction. He went over it again and it was perfect! Great service - I highly recommend this company!"
    Rating by: Claire  |  Rating posted: 2nd Dec, 2013  |  Contact: not sure  |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd Dec, 2013More details…
  • 10%
    "Turned up late , left carpet wet for 3 days, stains all still there"
    Rating by: Hayden  |  Rating posted: 21st Nov, 2010  |  Contact: John  |  Job date: Nov, 2010
    Communication: 10%  |  Quality: 10%  |  Reliability: 10%  |  Value: 10%
    21st Nov, 2010More details…
  • 0%
    "He came in @ 4 PM . LATE -pest eradication - told me \"come back in 3 hrs \", came back 9PM but smell was toxic @ doorway, so had to leave in middle of night to sleep at friends home .not heard of since for follow up , tried but no answer. Home stank for months after and sofa[s] are \"stained\" from where he sprayed on \"now irreplaceable\" damaged goods. He did try to get me to get \"upholstery cleaning \"done before he started , but since he did the damage I was not going to pay more for what he did . 0800 CALL JAE . -Don\'t call Save Your Money .! CARPET IS STAINED ;SOME PESTS GONE BUT I HAD TO DO MY OWN EXTRA PEST CONTROLTOO; CARPET PROTECTION OFFERED BUT HE RUINED THE BRAND NEW CARPET SO WHY OFFER ? CREATING BUSINESS TO MAKE BUSINESS ? I THINK SO ."
    Rating by: Muriel Cavallaro  |  Rating posted: 9th Feb, 2007  |  Contact: Dont Know   |  Job date: Jan, 2006
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    9th Feb, 2007More details…
  • 94%
    (no comment)
    Rating by: Rachael  |  Rating posted: 9th Feb, 2007  |  Contact: Trish  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 75%
    9th Feb, 2007More details…

Unauthenticated ratings (1)

  • 100%
    "He was there 12 on the dot as requested."
    Rating by: Rebecca  |  Rating posted: 9th Feb, 2007  |  Contact: Jae Man  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Rebecca, 9th Feb, 2007More details…

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