West Lynn Painters & Panelbeaters Ltd / Grey Lynn

I even asked them to replace my headlight bulbs while they had the… front off, no hesitation, no hassle just full compliance.

It's great to see your car appreciated and given the respect and attention that you would as the owner.

For detail sake: I had a red MK7 Golf that was dinged and scratched by a reversing truck. Nothing major but aesthetically displeasing to me. I looked around, and finally settled with West Lynn. They resprayed the entire front of the car (including the fenders which were undamaged but were beginning to fade - RED color is notorious for this) so as to blend in or feather in to the rest of the car. My xenon headlight bulb blew out a week before scheduled for respray and replacing bulb requires bumper disassembly. They kindly added lightbulb replacement to their to do task. Their attention to the small details is what compelled me to put up this review as a way of recognizing and appreciating their efforts.

END RESULT: Job finished ahead of schedule, car looks absolutely beautiful that I'm willing to protect that color and sheen by getting a ceramic coating. A testament to the the beautiful paint job."

- I dropped off my car after being referred to West Lynn Painters and Panel-Beaters by my insurance company. The receptionist confirmed my details (including my name, car model and registration number, and contact details) and matched them up with the info they had received from my insurer.
- A week later I rang them to check in and see how much… longer the repairs would take. They seemed surprised and said that they were "wondering what was going on with that one", as they couldn't find any details that matched up with my car. My insurance company had apparently sent the details through with the wrong number plate - however there was no mention of a problem when I gave my licence plate number to the receptionist. Having recognised this error, they said they would start right away and the repairs should be completed within a week.

- Another week later, I rang again. They said my car should be ready the following day.

- The next day, I rang again. They said it would be ready on Tuesday (four days time). After informing them I am moving to another town on Monday, they said they could have it done by 4pm on Monday.

I should add that my car is a Toyota Corolla, the most common car on the road in NZ, so finding parts should be a doddle. Since correcting the mistake of the insurance company, the car has remained in their possession for 6 working days without any progression.

Cheers, West Lynn Painters and Panel-Beaters, for making the already stressful time of moving all the more stressful."