A huge thanks for the smooth move last Friday, It was very short notice but you managed to fit us in.
The Documentation and communication via email was First Class.
Please pass on my thanks to the guys for their professionalism, it was a well-run smooth operation which took all the stress off out team. Our receptionist mentioned how awesome the men were, managing to get some very bulky items into our storage unit via a very sna.
Once again thank-you so much.
Highly recommended for your next move.
"There was no damage to any of our stuff and the guys made the experience really easy, especially… at a time when we are trying to juggle multiple things.
"Thanks team!
"Just thought you might want to know that Aaron and Richard did a fantastic job moving our household last Friday. Skillful driving to get best access to the property and careful handling of our possessions made this move really easy for us. I especially appreciated the care taken in handling the artworks (which there were a lot of). I'll definitely be recommending them to my friends.
Thanks,
Peter
At a time of shear stress and sadness your team made moving my mothers home from Henderson to Mt Eden ,not only seamless but actually fun and so very easy.
I was informed the truck would be a little late by your helpful chap in a phone call and then another call was given to say the boys were not far away. Great communication.
What a WONDERFUL team of guys they were. I took their names down as Eddie, Willie,… Santana, Travis and I think it was Cody?
Super helpful, careful, and above all respectful.
A polite bunch of hard workers, so much so I bought them Pizza which they refused to eat until the job was done and I was happy.
Id like to congratulate you on the best experience Ive ever had with a removal company.
You should be really proud of your business ,as a culture( like the one you obviously have) comes from the top always!
Be proud of that team too, I really thank them for their care of us on Saturday.
Anna McGovern
Throughout the team were friendly, prompt, professional, courteous and very helpful. Excellent, really excellent. 5 stars.
"These guys were awesome, friendly and took good care of my stuff. It was raining and they insured that they put blankets and covers over anything that needed protection whilst carrying it through the rain.
Anytime I move again they will be my go-to guys and I will request the same team.
Very happy!
"Josh, Mike and Josh - you guys were awesome!
Everything was handled with care and the Friendly banter throughout the day, made light work of the day.
Nothing was to much trouble either - appreciated.
Given the size of our house and how much had to be moved, 2 full truck loads later - it was no little feat , but we were impressed by our quick it was done!
100 % all the way for you guys...… VERY IMPRESSED - THANKS GUYS..
+++++++++++++++++++++++++++++++++++++++
Head office - however - 50% - Initial contact great - but very disappointing to learn that half way through, the actual move day - the guys doing our job - were asked by head office to get us (the customer) to book another carrier so they could be moved to another job that was bigger and taking too long..
This is the only reason - the rating is lower.
When a customer books - they expect the job finished - not attempted to leave half way through.
So To Head Office- when someone books what you as professionals should expect to take 7 to 10 hours - with your company - Dont attempt to leave them hanging after load 1! NOT ON AT ALL! Moving is stressful enough without that occurring. Glad to say - the guys said no to you on our behalf...
Based on their professional approach - we would use your company again.
cheers
I wanted to write to say how impressed I was with Auckland wide removals and the two movers who did my house move.
The movers arrived early, were efficient and careful & extremely friendly and polite guys.
I was most impressed with their service. Would recommend.
Thanks again,
Heather
"Taneisha went out of her way over the last few days, moving things around with other clients to ensure our move was seamless as possible, knowing it that it was a settlement move and how tricky it can be.
The guys who moved us were absolutely amazing, it was such a huge relief that they took care of things and with a great sense of humour which… kept my emotions at bay hah!
Please let your team know that we are very grateful for all their hard work! We will definitely keep your details for next time.
I've tried to get their company insurance to cover the break, even offering to pay half the excess but I have been ignored. Even an independent glass inspector confirmed it was a fresh break but even this was not enough to have it covered.
BEWARE if you're after a service that will cover breakages you find after the move.
"Clear communication and easy to deal with throughout.
The team were efficient and handled all items with the care required.
The final account was as per Estimate.
We would recommend Auckland Wide Removals without hesitation.
"I would highly recommend Auckland Wide Removals to anyone wanting first class service with a smile.
Great work guys! Very professional, and a great surprise for my wife :)
"I was extremely satisfied with the care they took re-packing my belongings and they left the storage unit in a fantastic state.
I would recommend this company and would use again without hesitation.
"Not only was the representative on time and efficient he was very well mannered, extra helpful and willing to help out with moving a little extra furniture.
Moving house is always very stressful and having moved a few times in the past year I would highly reccomend using Auckland Wide Removals. I will be sure to use the company again if the time comes.
Thanks guys!
"I recommended you to my sister who is moving next week from Howick to Browns Bay and I am sure you will give her the same brilliant service.
"Thanks again Damien
Shane & Karen
Highly recommend!! Organised, good communication, thorough & friendly. Makes moving easy using these guys. Cheers.
"I\'ve tried many movers and these guys go over and above.
"An absolute pleasure to deal with a company that do what they say, to the specifactions that are outlined. I would not hesitate to recommend to anyone and should the need arise, I will use them again.
Thanks for making it so easy for us!
"I can highly recommend these guys !!!
"Highly recommended
"
They were friendly, efficient, and helpful. What would have been a massive job was made so much easier by Andre and his team.
Highly recommend Auckland Wide Removals
"Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%