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Grant Plumbing / Plumbers / Plumbing Contractors

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  • 15%
    "have used Grant plumbing 6 times over the last 4 years for a rental property. in the past have always found them reliable and good - but this has all changed. In Nov we wanted 2 side by side water tobys repaired. They had done the same job (1 toby) in Mar 18 for $147 for 1 hr labour including parts. This time they charged for over 7 hours labour of 2 people. I was at the property for most of the time and there was no need to have an assistant trades person there, who mainly stood around doing nothing. I questioned this and they ignored my emails in dec and Jan. Finally got a call from the manager Jim. He was rude and disinterested. I had offered a fair solution paying only for 1 persons labour. I met with him and he talked over me, told me he didn't have time to read emails or reply, hadn't bothered to read anything i said and wouldn't justify the huge discrepancy. Told me about another client (insert racial slur) who moaned about every bill too and then talked over me when i said this is the first time we have questioned a bill. Very poor service. Will never use them again and recommend no one else does either"
    Rating by: Dave  |  Rating posted: 18th Feb, 2019  |  Contact: Jim   |  Job date: Nov, 2018
    Communication: 0%  |  Quality: 30%  |  Reliability: 30%  |  Value: 0%
    Dave18th Feb, 2019More details…
  • 0%
    "Absolutely terrible company. Poor communication, will leave you waiting. Promises to be contacted by a certain time were routinely broken. We waited 2.5 weeks of back and forth before being told by 'the manager', that they don't vouch for the gas fitters (they essentially are a contracting firm), and that the guy didn't want to do the work. Rude, bad communication, never hire these people unless you want to waste your time and money."
    Rating by: J  |  Rating posted: 26th Jun, 2018  |  Contact: Emma Cryan  |  Job date: Jun, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    J26th Jun, 2018More details…
  • 8%
    ""Jim wont back his employees work, had a shower install and liner had bubble behind it, said would get glue in from the mixer, but had a builder come around and look and told me the only way is to start again, which Jim would not do, do not use this company while Jim wont get his guys to fix their mistakes, they take no pride in their work, Jim quoted the builders act about over one year time frame he is not interested, which sums he up,I will have to pay another 1500 ( by a Tradesmen ) to get this sorted after spending over 6 k with Grant Plumbing."
    Rating by: Rangi  |  Rating posted: 14th Nov, 2017  |  Contact: Terry  |  Job date: Nov, 2017
    Communication: 10%  |  Quality: 0%  |  Reliability: 10%  |  Value: 10%
    Rangi14th Nov, 2017More details…
  • 0%
    "Careful as they are dishonest. They force sales through fake free quotes. They sent me a bill for the 'free quote' which I requested, so that I can 'credit the bill' off the job if I proceed with the quote. Then they tried 'debt collect' for a free quote. Would not deal with this company again."
    Rating by: Another unhappy customer  |  Rating posted: 9th Jan, 2015  |  Contact: Aaron  |  Job date: Oct, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Another unhappy customer9th Jan, 2015More details…
  • 15%
    "This company is one big rip off they are dishonest and will added extra hours to the job. Steer clear especially you women out their."
    Rating by: Mia   |  Rating posted: 3rd Jun, 2011  |  Contact: Trevor  |  Job date: Feb, 2011
    Communication: 0%  |  Quality: 50%  |  Reliability: 0%  |  Value: 10%
    Mia 3rd Jun, 2011More details…

Unauthenticated ratings (1)

  • 0%
    "We have now had 2 separate terrible experiences with Grant Plumbing. Poor communication and shockingly overpriced. Totally inflexible and do not guarantee their work. Steer clear of this appalling company!!!"
    Rating by: UnhappyCustomer  |  Rating posted: 21st Dec, 2010  |  Contact: Sonya  |  Job date: Dec, 2010
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    This rating has not been authenticated so it doesn't count towards the overall rating
    UnhappyCustomer, 21st Dec, 2010More details…

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PO Box 33169
Petone 5046

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