• 3%
    "Please beware of this company they also operate under other company names such as Floormasters (listed on web currently). We used this company for outside concrete which we needed grinded & polished as our concrete was in such a state & so rough. After they grounded old concrete they grouted it & all concrete cuts or expansion lines (which we thought odd as we figure this should be left for movement of concrete) but the biggest mess (at the time) was the grout they used was completely the WRONG colour they figured the concrete in there expert opinion was a different colour it looked awful. Adam & his offsider showed the next day basically saying there was no way to know the colour of the concrete - apparently wetting a patch of the concrete before they grout was a foreign concept to them. They went ahead to try & repair it the best they cold which included more grinding in patches (now ruining the level of our concrete) & chipping away at patches to put in a mixture of coloured grout. The job looked terrible at the time but we wanted them gone after all the attempts to fix they were just making it worse. We paid a deposit and nothing more - annoyed we paid these guys anything at all. And of course now we are left (thanks to the concrete lines being grouted at the time) with grout chipping uneven concrete like slabs when it was only one big concrete area & dangerous when wet. We will now have to get some real experts in to fix. Avoid these guys - they also get very defensive & aggressive as you can see from his reply comments below. Check the web for the company names these guys go under as they trade under several names."
    Rating by: Anon  |  Rating posted: 14th May, 2013  |  Contact: Adam  |  Job date: May, 2011
    Communication: 0%  |  Quality: 0%  |  Reliability: 10%  |  Value: 0%
    14th May, 2013More details…
  • 53%
    "We had a residential double garage, storage room, hallway and wc done in 2004 i.e. 45sqm for $3800. We hardly had cars in the garage, however, the floor needs refurbishment since the levelling mortar is breaking off all over the place. It looked nice on the website and Adam really worked hard at the time to meet expectations. However, tiling would have been the better choice which we are looking into now! It has been a waste of money for us. "
    Rating by: Thomas  |  Rating posted: 18th May, 2012  |  Contact: Adam Haining  |  Job date: Feb, 2004
    Communication: 50%  |  Quality: 30%  |  Reliability: 100%  |  Value: 30%
    18th May, 2012More details…
  • 0%
    "Adam I am an unhappy customer as you still owe me a refund for the out of date LEVELCOVA installed. I removed the skirting boards, took out the toilet and basin. I was impressed by the pictures and testimonals on your website. But the floor had an uneven surface and colour variations and lumps. Which required more diamond grinding. After finishing with the solvent sealer you could see the floor was all scratched. Your guys worked at my house for 10 days to no use. I ended up getting it tiled over. My family were extremely inconvenienced with no kitchen while you did more and more test patches and grinding. You emailed that you wouldn't pay until I removed my NC's rating. But you haven't paid so it's back!"
    Rating by: Kathy  |  Rating posted: 21st Feb, 2011  |  Contact: Adam Haining  |  Job date: Jun, 2010
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    21st Feb, 2011More details…
  • 100%
    "I love how these sites can allow people to post whatever they like without any proof or discussion with the business involved.

    There is always 2 sides to a story, and even when you outline what you will and won\'t do, what you can not guarantee (like concrete not re-cracking), some people have unrealistic expectations.

    We have hundreds of very satisfied clients.

    If we tell you that your concrete is likely to recrack or that you may need to touch up your skirting boards after we are done. Then either accept that they are possibilities or don\'t proceed with the job. We have been in business for almost 11 years. We don\'t tell you a load of BS to get work. We do quality work at a fair price. We do about 200 jobs a year - so please don\'t read too much into 3 peoples comments."

    Rating by: Adam  |  Rating posted: 18th Nov, 2010  |  Contact: Myself  |  Job date: Nov, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Nov, 2010More details…
  • 20%
    "Adam was rude, inconsiderate and surly. His worker was impossible to communicate with and they were rough with, and damaged my skirting boards without attempting to repair them. Avoid this company if you possibly can!"
    Rating by: Jacqui  |  Rating posted: 18th Nov, 2010  |  Contact: Adam  |  Job date: Oct, 2008
    Communication: 0%  |  Quality: 10%  |  Reliability: 50%  |  Value: 20%
    18th Nov, 2010More details…
  • 0%
    "Rubbish. Would never use this company again. 3 yrs down the track Im having to pay someone else to fix where the concrete is all popping off and breaking due to Adam Haining/Concrete Care refusing to come back and fix it. The current repairer has discovered all the product underneath the surface was soft and crumbly - seems they laid sand instead of concrete!
    AND this is the second time Ive had problems with it! Last time we had a problem it took weeks of chasing them till they finally came and fixed the problem but used the wrong colour in the grouting lines! Utterly useless. Do not use Concrete Care.
    "
    Rating by: Anj  |  Rating posted: 2nd Apr, 2009  |  Contact: Adam Haining  |  Job date: Jun, 2006
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    2nd Apr, 2009More details…

Unauthenticated ratings (1)

  • 98%
    "They turned up on time and did the work without any fuss.
    I am very pleased with the end result and have no hesitation in reccomending them.

    They also have a great website that helped me make my decision www.concretecare.co.nz"

    Rating by: Kath  |  Rating posted: 30th Apr, 2008  |  Contact: Adam  |  Job date: Mar, 2008
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Kath, 30th Apr, 2008More details…

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