Laser Electrical - Rosebank / Electricians / Electrical Contractors in Avondale

Is Laser Electrical - Rosebank your business?
  • 25%
    "Called for a small job of disconnecting the power supply to shed ready to be demolished and replace a sensor light with a new one. Whilst the job was done fine and as I asked, how on earth can you charge for 2 hours work! 2 electricians showed up, it took one electrician 25 minutes to disconnect the power supply to the shed, he then went out to assist the other electrician with replacing a light fitting. So 1.35 man hours to replace a light fitting.
    I guess this company does not rely on word of mouth or repeat business neither of which they will get from me. Also on a side note, they were an hour late
    "
    Rating by: tracy  |  Rating posted: 9th Nov, 2015  |  Contact: Rebecca bromhead  |  Job date: Oct, 2015
    Communication: 30%  |  Quality: 70%  |  Reliability: 0%  |  Value: 0%
    9th Nov, 2015More details…
  • 28%
    "First got them to do a job in December, installing an outdoor light which I supplied and fixing a blown fuse in the kitchen. They were nice people and turned up on time. But charged 600 bucks which I thought was steep.

    I contacted them again on a Tuesday via their website email to do a small heated towel rail install in the following Monday. No reply. So I followed up Thursday and left my details with a alady and registered the job. The lady said they would call back to confirm a time. Hadnt heard back by friday lunch time so called again and the lady got me to register all my details again and the job as thougg it hadnt been. And said someone would call back. After 5pm Friday I called again and the after hours team said they wpuld leave a message for someone in the weekend to confirm and I had to give all my details again anf the job and address because the after hours team dont have that info No call saturday Called sunday and got an after hours team. The lady said she couldn't tell if things were booked as she was the after hours team and would I like to leave my details!!! I said this was the 5th time I had contacted them and I had to let my tenant know if someone was coming.monday morning or not.since I first emailed them the Tuesday before. She said well im thr after hours team so I cant help. She was very short with me and impatient so I said that means nothing to me I just want to know where this job is at. She said would you like to leave your details!!! I swear I was dealig with two different ladies max and you would think one might remember my address or name after that many times contacting them I said no thanks I am assuming there is is no job registered so I will try somewhere else I followed up with an email to express disappointment but never heard anything I guess customer service and little jobs dont matter to them. But if you have a big job they will gladly turn up on time and then overcharge you"

    Rating by: Toni  |  Rating posted: 26th Jan, 2015  |  Contact: unsure  |  Job date: Jan, 2015
    Communication: 0%  |  Quality: 50%  |  Reliability: 50%  |  Value: 10%
    26th Jan, 2015More details…
  • 70%
    "I have engaged the services of Laser Electrical twice, the most recent occasion was to completely re-wire an old building.

    They get the job done but at a PREMIUM and seem to place little value on the on-going relationship/potential 'word-of-mouth' the their customers can influence.

    From a customer aspect their quotes are really hard to understand and their billing equally so!

    Whilst they get the job done I would not recommend these guys, their charges are exorbitant (i.e. outdoor lights quoted at over $200 each that I ended up buying myself for $40 each. The attention to detail (i.e. plugs mounted level to floors, missing plug covers etc) also lets them down. AND .. I am still waiting for them to show up with the switch plates they offered to swap for the correct ones for my house (which I have paid for!) and that was at least 18 months ago!"

    Mike responded:
    "Laser Electrical Rosebank prides itself on high quality customer service and providing cost effective electrical solutions. This particular client may have had a negative experience as we had to charge them interest costs on their severely overdue account which was not paid for several months."
    Rating by: Amanda  |  Rating posted: 17th Oct, 2009  |  Contact: Scott  |  Job date: Dec, 2008
    Communication: 70%  |  Quality: 70%  |  Reliability: 70%  |  Value: 70%
    17th Oct, 2009More details, one reply…
  • 98%
    "Needed a ventialtion system. Enquired with HRV, Moisturemaster, DVS and Laser Electrical (Smartvent). Mike at Laser (Rosebank Rd) was the only salesperson who actually called me back so we went with them. Fast, efficient installation with minimum disruption.
    Only one minor gripe - the post job cleanup was not as thorough as I'd have hoped. Some wire and cable offcuts were left behind that required a quick, 1 minute sweep.
    Other than that, I would highly recommend Laser (Rosebank Rd) for your electrical work.
    "
    Rating by: Bazyl  |  Rating posted: 14th Oct, 2009  |  Contact: Mike Clemmens  |  Job date: Jun, 2009
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    14th Oct, 2009More details…
  • 100%
    "Mike was very helpful and advised on most cost effective solution for my job. Communication was fast and friendly. Very professional service. Would recommend."
    Rating by: Tracey  |  Rating posted: 8th May, 2009  |  Contact: Mike Clement  |  Job date: Mar, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th May, 2009More details…
  • 98%
    "Very professional service."
    Rating by: Sonja  |  Rating posted: 9th Feb, 2009  |  Contact: Jason Weeks  |  Job date: Dec, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    9th Feb, 2009More details…
  • 98%
    "Fantastic service and reliability, I would highly recommend this company to anyone!"
    Rating by: Louise McCallum  |  Rating posted: 9th Feb, 2009  |  Contact: Mike Clemmett  |  Job date: Jan, 2009
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Feb, 2009More details…

Phone number
09 820 0360

Physical address
489 Rosebank Road,
Avondale,
1026

Categories we service
Outdoor Lighting, Electricians / Electrical Contractors, Air Conditioning & Refrigeration

Areas we service
Wiri, Whitford, Whenuapai, Weymouth, Westmere, Westgate, Westfield, Western Springs, West Harbour, Wattle Downs, Waterview, Waitakere City and Suburbs, Waitakere City, Waikowhai, Unsworth Heights, Totara Heights, Torbay, Titirangi, Three Kings, Te Papapa, Te Atatu, Tamaki, Takapuna, Swanson, Sunnyvale, Sunnynook, St Marys Bay, St Lukes, St Johns, St Heliers, Sandringham, Royal Oak, Royal Heights, Rothesay Bay, Rodney Area, Remuera, Ranui, Ponsonby, Point Chevalier, Penrose, Parnell, Paremoremo, Parau (AKL), Panmure, Pakuranga, Owairaka, Otahuhu, Oratia, Orakei, Onehunga, One Tree Hill, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milford, Mellons Bay, Meadowbank, Massey, Maraetai, Manurewa, Manukau City and Suburbs, Manukau (Auckland), Mangere Bridge, Mairangi Bay, Lynfield, Lincoln North, Laingholm, Kohimarama, Kingsland, Kelston, Huia, Huapai, Howick, Hobsonville, Hillsborough, Hillcrest, North Shore, Highland Park, Hibiscus Coast Area, Herne Bay, Herald Island, Henderson Valley, Henderson, Half Moon Bay, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glen Innes, Glen Eden, French Bay, Freemans Bay, Forrest Hill, Flat Bush, Epsom, Ellerslie, Edmonton, Eastern Beach, East Tamaki, Devonport, Dairy Flat, Cockle Bay, Central Park, Castor Bay, Campbells Bay, Bucklands Beach, Browns Bay, Brookby, Botany Downs, Blockhouse Bay, Birkenhead, Birkdale, Beachlands, Beach Haven, Bayswater, Balmoral, Avondale, Auckland City and Suburbs, Auckland Central, Alfriston, Albany, Airport Oaks

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