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Taylor Auto Electrical / Auto Electrical in New Lynn

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  • 0%
    "I would not recommend these cowboys to touch your car! I had just completed a total rebuild of a Triumph Spitfire including new interior. The boss put his apprentice on to wiring up a stereo and speakers! He totally trashed the interior fittings, glovebox and left wires dangling in the foot well (photos can be provided). The brand-new stereo didn’t fit and kept falling out, finally breaking. This is what the boss signed off on! As I said, utter cowboys, don’t trust their shoddy work!!
    Rating by: Andrew  |  Rating posted: 23rd May  |  Contact: The apprentice and boss  |  Job date: Jan, 2020
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Andrew23rd MayMore details…
  • 10%
    "Had Left hand headlight stopped working, followed by indicators.
    Turned out to be perished wires from the small loom inside the headlight.
    Paul on the counter kept telling me how 'lucky' I was that he had found a loom which would save me 1000$ on a new headlight.
    What turned out to be as simple as changing the loom (plug connectors) was charged back to me at 571$.
    According to their invoice: loom $214, sidelight bulbs (which I didn't ask for) $28, shipping $25 and 2.43 hrs labour @229 at $94.5/hr.

    When I got home I priced up a loom for my make, model and year, and was max $138 with shipping. Same bulbs I found for $8 a pair.

    And I just finished pulling my bumper on off tonight then head light off, only took 35mins.

    So in summary, total cost and time should have been: $146NZD, and 1.5hrs at most. That's not taking into consideration they should be faster then me and have a partial trade discount on parts too.

    I also found complete replacement headlights as a pair for less then $650nzd + $50 shipping.

    So turns out this place is not only a complete massive rip off, but completely full of **** too.

    (By the way commercial airline pilots struggle to make 94$/hr, and the young apprentice working my car would not have got all that money)

    Think twice before going here at all. I would never.
    Rating by: Jason  |  Rating posted: 9th Aug, 2019  |  Contact: Paul  |  Job date: Aug, 2019
    Communication: 0%  |  Quality: 20%  |  Reliability: 20%  |  Value: 0%
    Jason9th Aug, 2019More details…
  • 5%
    "Avoid at all cost. They buy second hand parts from Wreckers and sell it off for almost price of new parts. They overcharge on labour and Mark Taylor is arrogant and abusive to customers and staff. Total rip off. Had a mate that worked there and she said avoid. "
    Rating by: Gora  |  Rating posted: 12th Sep, 2018  |  Contact: Mark Taylor   |  Job date: Sep, 2018
    Communication: 10%  |  Quality: 10%  |  Reliability: 0%  |  Value: 0%
    Gora12th Sep, 2018More details…
  • 100%
    "I was first recommended Taylor Auto Electrical by Advanced Ford and Holden Parts, and for good reason. I first gave them a call and Mark was really helpful discussing the issue I was having over the phone. I took the car in and they were able to have a look at it really quickly, diagnose the actual problem and called me within the day, before proceeding with the work. They completed the job and it came under the initial estimate. Really happy with the job done and would recommend them to others."
    Rating by: Michael  |  Rating posted: 18th May, 2018  |  Contact: Mark  |  Job date: May, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Michael18th May, 2018More details…
  • 30%
    "Absolute rip off. Had a small diagnostic job done that took less than 2 minutes and charged close to $60.00. What was really annoying was the guy behind the counter smugly talking to one of the floor staff as I was leaving and you could tell he was having a laugh st my expense. If you look like you have a bit of money they appear to take advantage of you.
    Totally unprofessional.
    Never use again.
    Rating by: John  |  Rating posted: 14th Mar, 2017  |  Contact: Mark  |  Job date: Mar, 2017
    Communication: 10%  |  Quality: 50%  |  Reliability: 50%  |  Value: 10%
    John14th Mar, 2017More details…
  • 15%
    "I left my car at Taylor's to fix a coil that would supposedly cost $90 (as discussed on the phone with them).
    When I got there to pick up the car the guy behind the counter goes "hey mate, your car needs petrol, the light is on, I drove it to Takanini" (test drive..New Lynn to Takanini and back?) Ok "no worries" I said.
    Then he goes "that would be $504" so I asked how come? if they had quoted $90 on the phone.
    This guy didn't give a s*it. Only answer was "The coil itself costs $130". Sure, you should have given me an accurate quote mate, $400 more is a bit too much. Not going back.
    Rating by: Toro1  |  Rating posted: 14th Sep, 2016  |  Contact: Mark  |  Job date: Sep, 2016
    Communication: 0%  |  Quality: 30%  |  Reliability: 30%  |  Value: 0%
    Toro114th Sep, 2016More details…
  • 10%
    "My car failed a warrant on account of the lights not being aligned. I took my car in to Taylor electrical - they changed (and charged me for) the light bulbs without asking. They said the lights weren't able to be aligned and that one whole light would need replacing. I was quoted around $100 for the job. I went to get a second opinion and a mechanic was able to adjust the lights using a screw driver to align the lights - this job took five minutes. My car passed the warrant without a problem.
    Rating by: Ania  |  Rating posted: 31st Aug, 2013  |  Contact: Mark Taylor  |  Job date: Aug, 2013
    Communication: 20%  |  Quality: 20%  |  Reliability: 0%  |  Value: 0%
    Ania31st Aug, 2013More details…
  • 100%
    "After another business had quoted for the full replacement of our air-con pump, I got a 2nd opinion from Taylor's and was so glad I did. Turned out the first quote was totally shonky and it was a simple fix for 1/4 of the cost. Honest, reliable and fast these guys saved us about $600. "
    Rating by: Kathryn  |  Rating posted: 13th Jul, 2013  |  Contact: Mark  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kathryn13th Jul, 2013More details…
  • 95%
    "My starter motor died, went and saw Mark and they rebuilt my starter.
    After 24 hours it died again and I went back, highly ****ed.
    They stripped it down again and there was no reason for this second failure.
    Mark advised its probably better to get a new starter as this may happen again. I agreed he got in a new starter then we got to the payment time, I was expecting a huge bill................BUT, Mark said seen as how the first fix failed, he would only charge me for the difference between the repairs I had already had done and the cost price of the new starter!!! no labour, heck they even had to dispatch a driver to go pick it up......... I was rapped.

    Great service - great people - and they remember their customers.

    I send everyone I come across with auto electrical problems straight there and I wouldn\'t consider going anywhere else. Have been a loyal customer of theirs for the last 10 years.
    Rating by: Rob  |  Rating posted: 8th Aug, 2011  |  Contact: Mark  |  Job date: Jun, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Rob8th Aug, 2011More details…
  • 100%
    "Quickly sorted my brake light problem and very cost effective."
    Rating by: Sareczky  |  Rating posted: 31st Aug, 2010  |  Contact: Mark Taylor  |  Job date: Aug, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sareczky31st Aug, 2010More details…
  • 100%
    "My car battery suddenly died so I went to Mark Taylor's Auto Electrical. Not only were they able to replace my battery, they also fixed my window mechanism which broke a while back and all in one day. Thanks for the great job."
    Rating by: Shelley Lewis  |  Rating posted: 26th Aug, 2010  |  Contact: Mark Taylor  |  Job date: Aug, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Shelley Lewis26th Aug, 2010More details…
  • 13%
    "This firm did a small job under the dashboard of my partner's car to fix some indicator lights. This was done successfully but they handed the car over to her in a dangerous condition -- The turn indicators, unbeknownst to her, were not operating. She nearly had a crash because of this: the other car thought she was going straight ahead and she thought she'd indicated a right turn. When she returned the car to them they did not appear to take the complaint seriously, did not apologise, gave no indication of what they would do to prevent this happening again or whether anyone would be disciplined, and kept her waiting without any indication of how long she would need to wait. Dangerous, and poor service to boot. I would avoid using them at all costs."
    Rating by: Fred  |  Rating posted: 4th Nov, 2009  |  Contact: Unknown  |  Job date: Oct, 2009
    Communication: 30%  |  Quality: 10%  |  Reliability: 10%  |  Value: 0%
    Fred4th Nov, 2009More details…

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