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Henderson Valley Automotive / Vehicle and automotive servicing, repairs and mechanics in Henderson

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  • 100%
    "These guys go the extra mile every time.
    Honest, professional, enthusiastic and ethical. The best mechanics in Auckland.
    Rating by: Christa  |  Rating posted: 19th Nov, 2022  |  Contact: Steve  |  Job date: Nov, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Christa19th Nov, 2022More details…
  • 0%
    "Been using these mechanics for years, as my family do, but will now go elsewhere. My husband took his car in for a service, drove in no problems, got home one day. started coughing and spluttering back smoke. Told them it wasnt like this, they kept saying it was something else. Ended up having to pay extra for something to fix the problem, could not drive car anywhere. The first problem was 6 months ago, no yesterday i took my car in for a simple pre holiday service. Nothing was wrong with it. Now it sits lifeless in my driveway. Now they are saying it could be the starter motoer / electrical problems with alarm. My car was working fine. Im so ****ed right now! This will be my last time with them. Not happy at all."
    Rating by: Donnie  |  Rating posted: 14th Dec, 2017  |  Contact: John  |  Job date: Dec, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Donnie14th Dec, 2017More details…
  • 43%
    "I went to get a WOF with them as usual since they are usually quite good however now I am not sure about their work integrity and ethics. I went in and advised them that I believe one of my headlights is out.

    They failed my WOF due to Wiper Regulator excessive play/worn but not the headlights. I went back and questioned the wipers and they got extremely defensive and were not interested resolving the issue except to stand by their statement.

    On the same day I went to VTNZ Westgate spoke to a VTNZ rep about it and he disagreed that it should have failed. I then got a WOF inspection by another VTNZ rep who also passed the wipers but failed my headlights. Which I replaced on the day and successfully got my WOF from VTNZ. I then went back and they were unrepentant of their obvious dodgy call as VTNZ passed the item they had chosen to fail and made me pay for a WOF service as well as they still chose to stand by their call.

    If you do go to them for anything be careful of their calls in what you need to do as they now appear to be a garage who is failing items to create jobs for themselves.

    Rating by: Luke  |  Rating posted: 19th Jan, 2017  |  Contact: Terry Elphick  |  Job date: Jan, 2017
    Communication: 20%  |  Quality: 0%  |  Reliability: 100%  |  Value: 50%
    Luke19th Jan, 2017More details…
  • 100%
    "great job done will use again all the time thanks"
    Rating by: Kieth  |  Rating posted: 3rd Jan, 2013  |  Contact: Jeff  |  Job date: Dec, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kieth3rd Jan, 2013More details…
  • 50%
    " "
    Rating by: Robyn  |  Rating posted: 10th Nov, 2012  |  Contact: Terry Elphick  |  Job date: Nov, 2012
    Communication: 50%  |  Quality: 50%  |  Reliability: 50%  |  Value: 50%
    Robyn10th Nov, 2012More details…
  • 95%
    "work was done efficiantly and to such a high standard reasonably priced best workshop in westauckland by far highly recomended "
    Rating by: Janice  |  Rating posted: 19th Jul, 2012  |  Contact: Terry  |  Job date: Jul, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    Janice19th Jul, 2012More details…
  • 100%
    "Cheaper to go here for WOF than the testing station. Great service. Thanks."
    Rating by: Jenny  |  Rating posted: 14th Feb, 2012  |  Contact: Terry Elphick  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jenny14th Feb, 2012More details…
  • 100%
    "Excellent service - very reliable"
    Rating by: Julie  |  Rating posted: 13th Feb, 2012  |  Contact: Terry Elphick  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Julie13th Feb, 2012More details…