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After a few misses with others that either didn't bother to return calls, or would come to scope but never provide a quote, we had Mastercraft Kitchens (Your Kitchen) pop out, and we never looked back.
Katie came out to site, and provided us with "real" advice - what we could realistically achieve for the budget.
After a couple of weeks, we got the proposed designs per the given timeline and we were happy,… with both the design itself and the price.
Then at build, these guys really came through. Paul and Andrew worked with our builders and found solutions to the inevitable headaches that come up once you actually strip a kitchen out and see what is below.
We had a firm timeline we were operating to, and with the solutions in place, Mastercraft met them - the exception being the rubbish bin.
The only reason the final bill differed to the final quote was when we had to add to the design after a structural issue was found (see solutions note above).
Even when Mastercraft made a mistake, they put their hand up and they never came close to suggesting we pay for it.
We're pretty darn happy with the result - everything works really well, and our kitchen and laundry spaces are now a pleasure to use."
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 90%