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  • 0%
    "My boundary adjustment was estimated to take 2 months, and with lots of my intervention took 11 months!! Alan was never proactive, I had to chase him many many times to get updates, he would promise to get back to me but wouldn't. Kate just ignored me entirely (for months) until the surveying governing body got involved and all of a sudden she had an interest in getting my job sorted. They do not communicate and are NOT proactive. If you have a small job, don't use this company, they have better things to do. They do NOT meet their own T&Cs of their own contract. They will hold you to ransom until they can be bothered completing your job.

    I have never had such poor customer service.
    Rating by: Karl  |  Rating posted: 28th Nov, 2018  |  Contact: Alan/Kate  |  Job date: Nov, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Karl28th Nov, 2018More details…
  • 85%
    "Generally a very professional service."
    Rating by: Mark  |  Rating posted: 23rd May, 2017  |  Contact: Mark Cunliffe  |  Job date: Dec, 2016
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 70%
    Mark23rd May, 2017More details…
  • 100%
    "Very responsive and good communication"
    Rating by: Alan  |  Rating posted: 13th May, 2017  |  Contact: Kate Clancy  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alan13th May, 2017More details…
  • 100%
    "We always use the Surveying Company for all our work, they are prompt with getting back to me to make bookings and always get the job done without any dramas."
    Rating by: Andrew  |  Rating posted: 11th May, 2017  |  Contact: Emma  |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Andrew11th May, 2017More details…
  • 73%
    "Professional service, but the price of the work was significant given what it was."
    Rating by: Ken  |  Rating posted: 10th May, 2017  |  Contact: Kate  |  Job date: Feb, 2017
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 10%
    Ken10th May, 2017More details…
  • 98%
    "Alan is really good to deal with - service was prompt professional and fairly prices. Will use again and recommend to colleagues"
    Rating by: Duncan  |  Rating posted: 28th Sep, 2016  |  Contact: Duncan Holland  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Duncan28th Sep, 2016More details…
  • 100%
    "Absolutely trustworthy, genuine, efficient, quick, very professional, very high standards, total customer focus, no stress, communication every step of the way and very reasonable prices sums up Alan at The Surveying Company in Upper Hutt. My husband and I had a tennis court built but unfortunately more earthworks then first agreed according to the earthworks permitted was taken. Totally stressed on how to explain this to the Council after completion without the exact earthworks taken that is required without consent left my husband and I at a loss of where to start. Well, in came Alan. That all changed as Alan took over the whole case! No stress, very fast wrapping it all up and no issues thanks to a proper topography and Council discussion organised by Alan. Thank you Alan, we can sleep again! We don't need to go anywhere else for any surveying work as we have The Surveying Company now and Alan!"
    Rating by: Kim  |  Rating posted: 27th Feb, 2016  |  Contact: Alan Parkin  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kim27th Feb, 2016More details…
  • 100%
    "Totally professional company and definitely recommend.

    Fantastic communication from Kate Clancy and the speed they worked at was fantastic!"

    Rating by: Susan Stevenson  |  Rating posted: 10th Mar, 2015  |  Contact: Brett Simonsen  |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Susan Stevenson10th Mar, 2015More details…
  • 100%
    "Fantastic, patient, competent, friendly."
    Rating by: Belinda Ware  |  Rating posted: 8th Dec, 2014  |  Contact: Kate Clancy  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Belinda Ware8th Dec, 2014More details…
  • 100%
    "Thank you so much for all your help, advise and experience in dealing with our subdivision.
    We knew nothing about subdividing but your team made it very easy, they were very clear, professional and friendly.
    I would highly recommend your company to anyone thinking of subdividing.
    Thanks again for all your help.
    David and Melanie Hitchens.
    Rating by: David Hitchens  |  Rating posted: 29th Sep, 2014  |  Contact: Kate Clancy  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    David Hitchens29th Sep, 2014More details…
  • 100%
    "We use The Surveying Company for all our surveying needs for Primesite Homes in the greater Wellington area as they are so easy and pleasant to work with. They provide comprehensive quotes to our clients before engaging in any surveying services so our clients have a clear understanding of what those costs will be. They have been extremely helpful in providing Feasibility Reports for our clients that are looking at either a standard subdivision project or a larger project like multi-unit developments. They are extremely professional, prompt and easy to deal with. We highly recommend The Surveying Company to anyone looking for surveying services."
    Rating by: Tracey  |  Rating posted: 4th Aug, 2014  |  Contact: Kate Clancy  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Tracey4th Aug, 2014More details…
  • 88%
    "Clear, concise, factual, professional, competent, good communication, helpful and friendly."
    Rating by: Geoffrey  |  Rating posted: 1st Apr, 2014  |  Contact: Robyne Leach  |  Job date: Feb, 2014
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    Geoffrey1st Apr, 2014More details…
  • 93%
    "We rate The Surveying Company really highly. They have helped us out when we have been stuck with urgent problems. It seems that they are busy for good reason."
    Rating by: Smith  |  Rating posted: 28th Jan, 2014  |  Contact: Robyne Leach  |  Job date: Jan, 2014
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    Smith28th Jan, 2014More details…
  • 85%
    "We have worked with the Surveying company over the past 9 months on a small subdivision. We chose to work with them because such work was new to us, it is not our core business and we are too busy elsewhere to devote the time needed to do the job properly. Alan, Kate and Robynne have been terrific. In more specific terms we have been impressed with the fullness of the planning documentation and budgets, and the delivery of the project absolutely to those timeframes and to budget. The odd issue that needed to be resolved was done so effectively and without fuss and we were happy with the level of communication throughout the process. Well worth the investment as opposed to doing it ourselves. JOB WELL DONE and THANK YOU team!

    Marty and Julie Anne Scott.
    Rating by: Marty  |  Rating posted: 13th Dec, 2013  |  Contact: Marty Scott  |  Job date: Jan, 2013
    Communication: 90%  |  Quality: 90%  |  Reliability: 80%  |  Value: 80%
    Marty13th Dec, 2013More details…
  • 100%
    "We have used The Surveying Company to do our topographical surveys and site set outs throughout the Wellington region for over 4 years and found them to be exceptionally professional, efficient in meeting agreed timeframes and a great company to deal with.
    We have referred clients to The Surveying Company that are looking for subdivision advice, which we have heard from clients has been a significant tool in helping them to decide to proceed or not.
    In our experience if you want the best team on your side you can't go far beyond The Surveying Company.
    Rating by: Michelle  |  Rating posted: 12th Dec, 2013  |  Contact: Michelle Wells  |  Job date: Dec, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Michelle12th Dec, 2013More details…
  • 100%
    "These guys have been amazing, we have had our ups and downs along the way with our subdivision but we always managed to all come out with solutions that made both us and them happy.
    I wouldnt hesitate to use them again or recommend them to anyone else.
    We have had a great releationship over the past year, open communication and honesty at all times.
    They have been very patient when money got tight and we just worked through it all togehter as a team.
    The whole team are amazing.
    Rating by: Dawn  |  Rating posted: 21st Nov, 2013  |  Contact: Felicity Stewart  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dawn21st Nov, 2013More details…